Niraj Thapaliya

Curriculum Vitae

ICT Professional • Network & Security Specialist

Contact

Objective

As an ICT professional with over 3 years of experience, I deliver reliable IT services and infrastructure improvements for organisations of varying sizes. I focus on fast response, minimal downtime, and system reliability.

Education

Key skills

Networking & Security
Cisco ASA/Firepower, Fortinet, Sophos, IPS, VPN
Routing & Switching
Cisco, Aruba, Juniper, HPe, Mikrotik
Cloud & Virtualization
Microsoft 365, GSuite, Zoho, VMware vSphere, Citrix
Scripting
Bash / shell
IP Telephony
Cisco, Avaya, SIP systems
Monitoring & Troubleshooting
Datacenter ops, ticketing systems, Tier 2 SLA

Experience

Club Attendee — St George Leagues Club

March 2025 — Present

  • Overseeing daily operations following club policy
  • Ensuring compliance with RSA / RCG regulations
  • Providing customer service and troubleshooting gaming systems

ICT Officer — Sastra Network Solution

Oct 2018 — Mar 2022

  • Ensured smooth IT operations for private and government organisations
  • Updated legacy systems using L2/L3 network components to reduce latency
  • Deployed wireless solutions (standalone & controller-based)
  • Implemented VMware / vSphere / Citrix, achieving up to 40% cost reduction & better backups
  • Maintained datacenter operations following Tier 2 SLAs using ticketing systems
  • Managed SIP systems for multi-site communications (Cisco, Avaya)
  • Worked across multi-vendor environments: Cisco, Juniper, Palo Alto, HP, Cambium, Ubiquiti, FortiGate

Projects & Leadership

Team Leader — Final year project (Victoria University)
Topic: VPN System for Remote Workers

References

Available upon request.